Contact Pocket Pokies Casino

How to get in touch

To contact us by email, send your message to support@pocketpokiescasino.wtf. Please use the email address linked to your account where possible, as this can help us understand your request and protect your account. Support requests are reviewed in order, and replies are usually provided within 24 hours, although response times may vary depending on the volume and complexity of enquiries.

What to include in your message

Include enough information for the support team to identify the issue without sharing unnecessary sensitive information. A clear subject line and a short explanation can help your request reach the right person more quickly.

• Your account email address or username
• A short description of the issue or question
• Relevant dates, transaction references or error messages, where available
• Screenshots if they help explain a technical problem

You can write to us about account access and verification questions, deposits and withdrawals, bonus terms, technical problems, or responsible gambling requests. For your security, do not include your password or complete payment card details in an email. If your request is urgent or relates to safer gambling, state this clearly in the subject line so it can be identified promptly.